top of page


Winning Customer Interactions even on an off day
“Trust is built in drops and lost in buckets.” – Kevin Plank Earlier this week, I logged on after a long holiday weekend. I felt foggy, sluggish, and could already sense the pressure of a short week stacking up. When I joined my first meeting, it was obvious I wasn’t the only one feeling it. The room had that quiet, cranky energy to it, the kind where even forced small talk feels like work. It struck me that most of us had probably done the same thing: stayed up too late, eat

Tanner Soller
May 292 min read
bottom of page